Return Policy
Returns & Refunds
- Damaged or Faulty Products: If you receive a damaged or faulty product, please get in touch with us at info@porkiepie.com.au within 7 days of receiving your order. Provide us with your order details and a clear photo or video of the damaged or faulty item. Our team will assess the issue and provide instructions on how to proceed with the return or refund process.
- Refunds for Damaged or Faulty Products: If the return is approved, we will issue a full refund to the original payment method used for the purchase. Refunds may take several business days to process, depending on your payment provider's policies.
- Unhappy with the Product or Experience: We value your feedback and want to ensure you have a positive experience with us. If you are unhappy with the product or have any concerns, please reach out to our support team at info@porkiepie.com.au. We will do our best to resolve the issue and make it right.
If you have any questions or need further assistance regarding our Shipping and Returns Policy, please don’t hesitate to contact us at info@porkiepie.com.au. Our support team is here to help you with any inquiries you may have.
